Privacy Statement and Cookies Policy

Privacy Statement:

[Veolia China Co., Ltd.] and its affiliates ("Veolia" or "We") respect your privacy and protect your personal information. This privacy statement will explain how we collect, share and use your personal information when you use our website (www.veolia. cn), visit our WeChat and/or Weibo official account or interact with us in other ways (collectively referred to as "services"), and how you can exercise your data subject rights.

This privacy statement is formulated in accordance with relevant Chinese data protection laws and regulations. The "personal information" in this privacy statement refers to any electronic or other form of information that can identify personal identity or reflect the identified personal activities directly or in combination with other information, including but not limited to name, ID number, mailing address, address, account information, financial information and location data. Personal information includes sensitive personal information as stipulated by Chinese data protection laws and regulations.

If you are a minor under the age of 14, you need to read this privacy statement under the guidance of your parents or legal guardians. We need the consent of your parents or guardians to allow you to register and use our services and provide us with your personal information. If you are the parent or guardian of a minor and you have any questions about the minor's personal information, you can use the information provided in the "How to contact us" section to contact us. Once we discover any fact that we have collected personal information of minors without the consent of their parents or legal guardians, we will delete or anonymize such personal information in accordance with applicable laws and regulations.

What personal information does Veolia collect and why?

When you visit our website or use our services, we may collect the following personal information from you:

● The personal information you voluntarily provided to us

If you make any inquiries or contact us for other purposes through the contact information listed on our website or our social media account, or submit any inquiries to us through the "Contact Us" section on the website, we may collect your phone number, your social media account, email address, postal address, and the company you work for, as well as any other information you provide us with about you, So that we can understand and respond to your inquiries or any other requests.

● The information we automatically collect

When you visit our website, we may use cookies and similar technologies to automatically collect your specific information from you and the devices you use, in order to improve the quality and relevance of our website to visitors.


Specifically, the information we automatically collect may include your IP address, device type, device unique identifier (device ID), browser type, general geographic location (such as country or city level location), and other technical information. We may also collect information about how your device interacts with our website, including the pages visited and the links clicked.


We may use cookies and similar tracking techniques to collect such information, as detailed in our "Cookies Policy".

Usually, we will only use the personal information we collect from you for the purposes stated in this privacy statement, or for the purposes we explain to you when collecting your personal information.

Who does Veolia share your personal information with?

We may disclose your personal information to the following categories of third-party data recipients:

Our group companies, third-party service providers, and business partners provide products and/or services to us (such as third-party hosting websites or those involved in managing website content or other matters), or otherwise process personal information for the purposes stated in this privacy statement or notified to you when we collect your personal information.

Any competent law enforcement department, regulatory and government agency, court or other third party, if we believe it is necessary to disclose in order to (i) comply with any applicable laws and regulations, (ii) exercise, establish or defend our legitimate rights, or (iii) protect the significant interests of you or others;

● Potential buyers (and their agents and advisors) who intend to purchase, merge or acquire any part of our business, provided that we inform the buyer that they must only use your personal information for the purposes disclosed in this privacy statement;

For the purpose of disclosure, we will inform you of any other person to whom you agree to disclose.

How does Veolia ensure the security of your personal information?

We adopt appropriate technical and organizational measures to protect the personal information we collect and process about you. The measures we adopt aim to provide a security level that is commensurate with the risks associated with processing your personal information.


How does Veolia store your personal information and for how long?

We will store the personal information collected from you in accordance with applicable Chinese laws and regulations. For the purpose of this privacy statement, we may transmit specific information to other countries outside of China in accordance with applicable Chinese laws and regulations. We will require such data recipients to take appropriate measures to protect your personal information to a level equivalent to the personal protection provided by Chinese laws and regulations, and to process your personal information in accordance with this privacy statement.

Storage period: Unless otherwise required by applicable laws and regulations, we will store your personal information for the following period:

We will keep personal information collected from you based on the needs of ongoing legitimate business, such as providing you with the services you request or complying with applicable legal, tax, or accounting requirements.

When we no longer have a legitimate business need to process your personal information or when the legal retention period stipulated by Chinese laws and regulations expires, we will delete or anonymize your personal information. If it cannot be deleted or anonymized (such as because your personal information is already stored in backup files), we will securely store your personal information and isolate it to avoid further processing, Until it can be deleted.


Your data subject rights

You have the right to enjoy any statutory data subject rights under Chinese law, such as accessing, correcting, updating, and deleting your personal information we collect and process, and revoking your consent. You can exercise your rights by contacting us through the contact information provided in the "How to Contact Us" section. We will respond to all personal requests received in accordance with the deadlines and other requirements stipulated by applicable data protection laws.

You have the right to opt out of any marketing communication we send you at any time. You can exercise this right by clicking on the "unsubscribe" or "opt out" link in the marketing email we sent you. To opt out of other forms of marketing (such as postal marketing or telemarketing), please contact us using the contact information provided in the "How to contact us" section below.


Updates to this privacy statement

We may update this privacy statement from time to time in response to changing laws, technology, or business developments. When we update our privacy statement, we will take appropriate measures consistent with the importance of the changes made to notify you. You can check the latest update time of this privacy statement by checking the "Last Updated" date displayed at the top of this privacy statement.

How to contact us?

If you have any questions or concerns about our use of your personal information or this privacy statement, please contact us through the following contact information:

Veolia China Co., Ltd

40th floor, Block 1, Tai Koo Place, 979 King's Road, Quarry Bay, Hong Kong

+852 2167 8206

Cookies Policy

This Cookies Policy aims to introduce the nature, functionality, and use of cookies to visitors to our website, and assist them in selecting computer settings. For more information on how we collect and use your personal information and how you can exercise your legal data subject rights, please refer to our privacy statement.

What is a cookie?

Cookies are small files that internet users install on their computer hard drive when accessing a website.

They are randomly assigned alphanumeric characters used to identify visitors, so that webmaster can check whether the visitors have visited the website, track the frequency of visits and visitors' preferences. Cookies can also stay connected, remember your preferences, and provide you with relevant local information. Cookies do not introduce viruses. Once assigned, they will not search for personal information on internet users' devices.

How are cookies used?

Our website uses the following cookies that may collect and use your personal information:

Functional Cookies: These types of cookies are essential for smooth and safe browsing of our website and the use of its main functions (such as session identifiers). Once disabled, it may damage some browsing functions of the website.

Analysis/Performance Cookies: These types of cookies are used to enhance and analyze the performance of our website, but their use is not necessary. These types of cookies may collect information used in a summary form to help us understand the usage of our website and the effectiveness of our marketing activities, or to help us customize the website for you. Your rejection of such cookies will not affect the quality of the browsing experience.

Shared or third-party cookies: These third-party cookies allow you to share the content of our website with others or express your opinions on the website or its content. Such cookies may also contain links for sharing on social networks. To learn more about third-party cookies, you can refer to the information provided on third-party websites regarding the installation of cookies and their data protection rules; However, we need to remind you that Veolia will not interfere with such cookies in any way. Your rejection of such cookies will not affect the quality of the browsing experience.

Manage your cookies

Visitors have multiple choices in managing, accepting, or rejecting cookies, and can use the following methods to indicate their choice at any time. In addition to the cookies option we provide on this page, you can also block necessary cookies by changing your browser settings. Since the method of rejecting cookies through browser controls varies depending on the browser, you should visit the browser's help menu for more information. Please note that when you turn off cookies or enable the "Do Not Track" function on your browser, cookies will not continue to collect your personal information. Therefore, certain functions on our website that are designed to bring you a good experience when browsing our website may be disabled.